Seek first to understand, then to be understood & story telling while drawing

Pacific NW Software Quality Conference (PNSQC 2013 #31) & Workshop On Performance and Reliability (WOPR 21).

It was interesting that there were 2 quotes or observations from both meetings that provided added emphasis to me.   I need to learn better to incorporate these into my work.

PNSQC Doug Reynolds about Leadership and WOPR21 Dan Downing about consulting (Habit 5 from The 7 Habits of Highly Effective people):

Seek first to understand, then to be understood

The observations around visual and stories were also interesting:

PNSQC Moss Drake on 9 low-tech tips for PM:

“Telling stories while drawing helps people who learn in different styles.    Drawing is a process and a s result.   Drawing effects a change in your body.”

Book: Visual Meetings: How Graphics, Sticky Notes and Idea Mapping Can Transform Group Productivity by David Sibbet

In Drake’s PNSQC paper 3.6. Draw Out Ideas:

“Kevin Cheng, author of See What I Mean (Cheng, See What I Mean: How to Use Comics to Communicate Ideas 2012) promotes the idea of drawing comics for business reasons. Creating 
storyboards and scenarios as comics not only engages people in the process, but also saves time and effort. “

and WPOR21 Dan Downing’s comment about the importance of:

“White board drawing — even on webex or goToMeeting”

and a reference at WOPR21 by Jane Fraser to the book:

Tell to Win: Connect, Persuade, and Triumph with the Hidden Power of Story




About testmuse

Software Test Architect in distributed computing.
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