Pacific NW Software Quality Conference (PNSQC 2013 #31) & Workshop On Performance and Reliability (WOPR 21).
It was interesting that there were 2 quotes or observations from both meetings that provided added emphasis to me. I need to learn better to incorporate these into my work.
PNSQC Doug Reynolds about Leadership and WOPR21 Dan Downing about consulting (Habit 5 from The 7 Habits of Highly Effective people):
Seek first to understand, then to be understood
The observations around visual and stories were also interesting:
PNSQC Moss Drake on 9 low-tech tips for PM:
“Telling stories while drawing helps people who learn in different styles. Drawing is a process and a s result. Drawing effects a change in your body.”
In Drake’s PNSQC paper 3.6. Draw Out Ideas:
“Kevin Cheng, author of See What I Mean (Cheng, See What I Mean: How to Use Comics to Communicate Ideas 2012) promotes the idea of drawing comics for business reasons. Creating storyboards and scenarios as comics not only engages people in the process, but also saves time and effort. “
and WPOR21 Dan Downing’s comment about the importance of:
“White board drawing — even on webex or goToMeeting”
and a reference at WOPR21 by Jane Fraser to the book: